Account Manager (Finance & Insurance Consulting) - London

Key Responsibilities

• Manage and develop a designated portfolio of client accounts, with full ownership of your business desk and a strategic focus on long-term growth.
• Identify, investigate, and validate new business opportunities within the finance, insurance, and consulting sectors to expand FDM's client base.
• Liaise with senior stakeholders at client organisations to understand their business needs and shape bespoke consultancy solutions that align with FDM's core strengths.
• Develop a deep understanding of your business domain, including banking, insurance, fintech, and public sector, and use this knowledge to drive account expansion.
• Maintain a clear focus on revenue growth and increased client engagement, consistently working to exceed performance targets.
• Attend and participate in sector-specific industry events to build a professional network and identify new leads.
• Own and report on your sales pipeline using FDM's CRM system (Salesforce), ensuring accurate forecasting and data-driven decision-making.
• Work cross-functionally with internal recruitment, training, and delivery teams to develop robust, tailored solutions that exceed client expectations.
• Achieve and exceed revenue targets and key performance indicators (KPIs), with a clear emphasis on measurable results.
• Collaborate with internal stakeholders to ensure seamless delivery of consultancy services and maintain high levels of client satisfaction.

Role Requirements & Qualifications

• Proven experience in Sales, Account Management, or Business Development, specifically servicing enterprise-level businesses.
• Demonstrable background in account development and driving measurable business growth within a B2B environment.
• Strong evidence of stakeholder management, including the ability to build and maintain relationships with senior decision-makers.
• Comfortable working in a target-driven, data-led environment with a focus on achieving and exceeding KPIs.
• Excellent communication, negotiation, and presentation skills, both verbal and written.
• Self-motivated and proactive, with a strong desire to take ownership of business outcomes.
• Experience in technology, consulting, or workforce solutions is highly desirable.
• Exposure to enterprise clients in banking, financial services, or the public sector is preferred.
• Bachelor's degree in Business, Finance, Marketing, or a related field is preferred but not required if equivalent experience is demonstrated.
• Proficiency with CRM software, particularly Salesforce, is a plus.

Skills Inventory

• Essential Skills:
• Strategic account management and business development expertise.
• Strong relationship-building and stakeholder management at senior levels.
• Sales pipeline management using CRM tools (e.g., Salesforce).
• Excellent verbal and written communication skills.
• Target-driven mindset with a track record of achieving revenue goals.
• Ability to work cross-functionally with recruitment, training, and delivery teams.
• Strong analytical skills for data-led decision-making and reporting.
• Preferred Skills:
• Experience in technology consulting, IT services, or workforce solutions.
• Knowledge of the finance, insurance, or public sector industries.
• Familiarity with AI, IT infrastructure, project management, or data analytics domains.
• Experience attending industry events and building a professional network.
• Fluency in additional European languages is an advantage but not required.