Software Engineer IV, Max Digital

What You Will Do

• Develop APIs, services, background workers, and MVC web applications using C#, ASP.NET (including modern .NET), and a SQL database (SQL Server preferred; other relational databases such as PostgreSQL or MySQL are also acceptable).
• Design and build complex systems that can scale rapidly with minimal maintenance, with a strong focus on reliability, performance, and operational excellence.
• Design, build, and maintain Kafka-based event processing services, including consuming, deserializing, validating, persisting, and reacting to events to drive downstream workflows.
• Design and implement effective service and product interfaces, including third-party API integrations and extensible handler patterns for new integrations.
• Develop and maintain application data models, including writing and tuning complex SQL queries, optimizing indexes and performance, and designing schemas that reliably support application workflows.
• Own larger, complex initiatives end-to-end, from discovery and requirements through delivery and production support, driving alignment across engineering and business stakeholders.
• Collaborate with software and production engineers to design scalable services, plan feature roll-outs, and ensure high reliability and performance of our products.
• Design and develop systems across all major departments, including but not limited to data, enterprise applications, and IT.
• Lead technical design and architecture decisions across multiple systems and services, and help establish standards, patterns, and best practices for the team.
• Modify and develop custom software patterns as needed to solve highly complex software problems, and clearly document tradeoffs and long-term maintenance implications.
• Be accountable for the overall performance of products or services within a defined area of focus, including diagnosing production issues and driving continuous improvements.
• Conduct code reviews, develop high-quality documentation, and build robust test suites for your products, including unit and integration testing, ensuring maintainable and well-covered code.
• Provide technical leadership through mentoring, coaching, and strong design and code review feedback, helping raise overall engineering quality across the organization.
• Develop roadmaps and prioritize technical debt to effectively plan features and work, balancing delivery with long-term platform health.
• Drive operational maturity, including observability, incident response, on-call practices, and reliability goals, and lead post-incident analysis with preventative action plans.
• Handle multiple competing priorities in an agile, fast-paced environment while maintaining strong engineering discipline and delivery quality.
• Perform additional duties as assigned to support team and company objectives.

What You Will Need

• Ability to read, write, speak, and understand English fluently.
• BS degree in Computer Science or a related technical discipline, or equivalent practical experience preferred.
• Minimum 8 years of experience building SaaS web applications using ASP.NET, C#, and JavaScript or Python (12+ years desirable).
• Strong experience maintaining and extending an existing codebase, adapting to pre-existing patterns, and tracing the code's path of execution across services.
• Strong experience integrating third-party APIs, implementing authentication and authorization, and developing asynchronous data flows.
• Strong experience publishing and consuming Kafka events, including designing event contracts, building reliable event-driven workflows, and handling ordering, retries, idempotency, and failure recovery.
• Strong experience developing unit and integration tests, and setting expectations for test strategy and coverage.
• Strong experience integrating with cloud services on AWS, specifically SQS, SNS, S3, ECS, EKS, Lambda, ElasticSearch, and Docker or Containers.
• Strong experience working with Docker and Kubernetes, including containerization, orchestration (k8s), and serverless deployment scenarios.
• Strong experience with build and deployment automation (CI/CD) and release workflows.
• Strong SQL programming and data-layer development experience, including schema design, query performance, indexing, and data reliability patterns.
• Minimum 8 years of experience working with continuous integration and build tools.
• Expert in version control systems and branching or release strategies.
• Expert in software engineering tooling, with the ability to mentor and drive adoption for new tools and tooling standards.
• Expert in release, builds, testing, and the entirety of the software development lifecycle (SDLC).
• Expert at debugging distributed systems using distributed tracing and other common tools, with the ability to lead root-cause analysis and preventative improvements.
• Top-notch communication skills, including clearly communicating tradeoffs and aligning stakeholders across teams.
• Experience architecting and designing systems from the ground up, including making pragmatic decisions for scalability, reliability, and maintainability.
• Experience working with a geographically dispersed team across multiple time zones, including leading technical alignment and delivery across teams.